Notifications

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Notifications for System Errors

Notifications for System Errors refer to the messages sent by the Whatsapp Business API to notify NGOs about any errors or issues encountered during the message delivery process. Check the notifications tab to know if there's any error while executing the flow or any other parts of the application.

1 . Click on Notifications tab from the Left Panel.

2 . Notifications page will open up with the list of errors and warnings thrown while executing the system, like executing the flows, GCS errors, Gupshup verification etc.

3 . Click on the Arrow icon on top of the table headers to sort the list based on time.

4 . Click on Critical checkbox to view the Critical errors or click on Warning checkbox to view the warning errors. Critical errors need more urgent attention than the warnings, so you may want to keep a tab on those.

5 . Click on the Right Arrow icon in the log to go to the flow or message or the section of the application which is linked to the error.